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I am a small business consultant with 17 years practical experience in leadership within Fortune 100 companies in the fields of marketing, PR, profit and loss, change management, internal consulting, process enhancements and risk. I have a BA in Psychology and MBA. I will  complete a Master’s in Organizational Development and Leadership on April 25th 2019. My background has given me a perspective that is uniquely mine. I am fortunate enough to have a small business consulting firm to share my experiences with small businesses who can benefit most. Visit to find out more information. 


I'm also a dog lover, Italian Greyhound aficionado and bird watcher.

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  • Writer's pictureCrystal Jones Taylor

Homage to Working Mothers on Mother's Day

If you are a working mother, you are my heroine. Work is wonderful. Work gives us purpose. Work gives us means...Work is hard. If you are a working mother, you are truly amazing!

Perhaps many of you have a supportive, or stay-at-home husband. I still haven’t the slightest idea how you do it. I remember being a kid and my mother would come home and fix supper, talk about her bosses, friends and work assignments. I heard about stress, but didn’t know what that meant at the time. 

My own mom was an incredible pioneer at the phone company. She and her friends fought tirelessly to go from a Mad Men type work environment to higher paying field jobs at the phone company, Ma Bell. My mom was among the first women to take a job climbing ladders as a ‘switchman’. She was told, “Shame on you. You’re taking a job from a man who has a family to support.” Little did they know, she had two daughters and an injured carpenter husband to support. If you know me, you know I’m strong willed. I’m proud to say I get it from my mom. I recall wearing her hard hat around the house and playing 'the boss'. She was the real deal.

So, a grand salute to all of the mothers who paved the way for those of us who follow. And to those mothers supporting their families now...Well, hard hats off to you!

Ambitious woman supporting her family in a man's world.
Mom - an ambitious woman taking on a man's world to support her family

#pioneer#nofear#ambitious mother

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Welcome to my blog, where I discuss Organizational Change Management and Development. I embrace Prosci’s global ADKAR methodology, as a Prosci Certified Change Practitioner (PCCP), and the best practices for managing change at scale as a Certified Change Management Professional (CCMP designation) from the global Association of Change Management Professionals (ACMP.)


I’m here to connect and collaborate with others passionate about change and overall business acumen. One of my interests is demonstrating the concrete value of enterprise change management, in the language of dollars and cents. Let’s do something great!

With 20 years in Fortune 100s, my roles include P&L responsibility, fulfillment and shared services functions. I often say have a 360 degree view of the business to augment my approach to Change, including stakeholder engagement resonant visions and cases for change.


My strategic planning and tactical execution in Change Management spans HR, Strategy, Digital, Brand, Marketing/MarTech, COO, DE&I, CTO, IT and CFO, where I have had the opportunity to positively impact the employee experience for 39k employees and millions of customers in concert with brilliant project teams.

I have a creative streak, which helps me achieve sustained results with minimal resources, when budgets are tight. For example, I co-patented a new business model for a financial services’ vehicle ownership.


Outside of work, I enjoy volunteering on the ACMP Virtual Engagement Committee, animal rescue, and creative writing, where two of my pieces have been recently published.


If we share common interests, let’s chat about the art of the possible!

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